© 2018 by Deeper Roots Therapy. 

Deeper Roots Therapy

Charlotte, NC 28209

info@deeperrootstherapy.com 

Fees & FAQ's 
Fees & Insurance

Deeper Roots Therapy accepts private-pay, most Blue Cross - Blue Shield plans and CBHA insurance. We cannot accept BCBS plans purchased on the private exchange (ACA plans) at this time (Blue Value & Blue Local). 

We file claims on behalf of our clients and collect co-pays and deductible fees at the time of service. For clients with other types of insurance, we can generate an out of network benefits bill for you to turn into insurance directly. 

Our private pay rates range from $125- $150. Please contact us to set up an appointment and answer any fee questions. 

FAQ's 

Scheduling Appointments 

 

All appointments must be scheduled in advance- current clients can log into our client portal to view their schedule and make appointments. Please note that we require 48 hours for cancellation of an existing appointment to avoid being charged for time. Please call or email to inform us of your cancellation. 

Communication

 

As a current client, you can reach us by phone during business hours Monday - Thursday from 9am to 5pm. We will return any messages left outside these hours as soon as possible during the next business day. Please note that we may not be able to return your call immediately during business hours if we are in session with clients but we will make every effort to return your inquiry within 24 hours. You can also feel free to email us at melissa@deeperrootstherapy.com. 

 

Privacy

 

We take your privacy very seriously and comply with all HIPAA privacy regulations. Releases of information must be completed if care is being coordinated with other health professionals (nutritionist, doctor, etc.) 

 

Emergencies

 

If you have an emergency outside of our time together, please contact 911 or go to your nearest emergency room.